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Connection contract

The Connection contract is agreed directly between Teréga and the consumer sites connected to its network. Amongst other things, it sets out the conditions under which Teréga undertakes customer Connection work, as well as the arrangements for the operation and maintenance of its systems.

If you are supplied by the legacy Supplier, you can sign up to this contract whilst retaining your supply contract, which you will simply need to adjust in consultation with your Supplier.

The Connection contract comprises:

  • general terms which most importantly set out the obligations upon each party, along with the general principles governing the service;
  • special terms establishing items specific to each customer, such as the characteristics of the Connection and the natural gas routed to the Delivery Point, the Delivery Conditions and the cost of the service.

To arrange for a Connection contract, contact your customer service agent:

Jacques de La Torre
tel: +33 (0)5 59 13 36 23

Map of installations

Map of installations

List of Teréga territories operating in the 15 departments of the South West

EN Standard TEREGA : 0 559 133 400EN Urgence Gaz : 0 800 028 800

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