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Public service obligations

As part of our activities, we have to meet certain public service obligations in accordance with the legislation governing businesses operating in the gas sector.

Article L 121-32 of the Energy Code sets out those obligations. Under these, Teréga has a particular duty to guarantee:

1° the safety of persons and installations upstream of the end consumer’s Connection;
2° continuity of the natural gas supply;
3° security of supply;
4° the quality and price of the products and services provided;
5° environmental protection, particularly by applying energy saving measures;
6° energy efficiency;
7° full exploitation of biogas;
8° balanced development of the land;
9° the provision of backup natural gas supplies to non-domestic customers providing services in the general interest.

EN Standard TEREGA : 0 559 133 400EN Urgence Gaz : 0 800 028 800

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